Managed print and copier leasing across London and the South East

What we do

• Supply and leasing. Multifunction devices and printers from the main manufacturers, on a lease or outright, sized to the volume you actually print rather than the volume that makes the quote look cheap.
• Managed print services. One agreement covering the hardware, the service, the consumables and the billing, so the cost stops arriving from two directions on different dates.
• Print management software. Secure release, scan workflows and per-user reporting — see our PaperCut MF and Hive page.
• Contract reviews. What you're paying now, annualised and added up properly. How that works.

Where we cover

All London boroughs, from the City and Canary Wharf out to the suburbs, and across the South East — Surrey, Kent, Essex, Hertfordshire, Berkshire and Sussex. If you have offices in more than one of those, that's a case we see constantly rather than an awkward exception.

What's actually different about print in a London office

Most print advice is written as though every office is a business park unit with a loading bay and a spare room. A lot of London offices are not that, and it changes what you should buy.

Floor space is a real cost, not a rounding error

At central London rents, the floor area a device occupies has a price. A large floor-standing MFP with finisher can take the best part of a square metre once you allow for the clearance it needs to be serviced and loaded. In a high-rent office, the annual cost of that footprint is worth putting next to the per-copy saving a bigger machine buys you. Sometimes the bigger machine still wins. Often it doesn't, and nobody has done the sum.

Serviced offices and shared buildings have rules

If you're in a serviced or managed building, the print decision may not be entirely yours. Some operators provide devices and charge per page. Some restrict what you can install, where it can sit, or which floor it can go on. Others are fine with your own equipment but want the managing agent's sign-off first. It's worth checking your licence before you sign anything, because discovering it afterwards is expensive.

Getting the machine in

Delivery is not a detail in London. A production-class device can weigh several hundred kilos; period buildings, narrow stairwells, small lifts, restricted loading windows and red routes all decide what can physically arrive at your door. We'd rather ask about access before quoting than send a machine that can't get past reception.

A four-hour response means different things in different places

Service-level times are the part of a print contract people skim, and in London they're the part that bites. Four hours measured from a depot inside the M25 is a different promise from four hours measured from somewhere an engineer has to cross the city to reach, in traffic, with nowhere to park.

Worth asking any supplier, us included: response time to what — a phone call, a remote session, or an engineer physically on site? Measured from where? And what happens if it's missed? A number with no remedy attached is a target, not a commitment.

Hybrid working broke a lot of volume commitments

Minimum volume commitments signed before 2020 were priced against an office that was full five days a week. Plenty of London offices now run three, and the contract has not noticed. If you're billed the minimum rather than the meter, you're paying for pages nobody printed — and that gap tends to widen quietly rather than announce itself.

More than one site

A firm with an office in the City and another in Guildford has a choice most single-site businesses don't: whether to run print infrastructure at each location or none. Cloud-native print management removes the print server question entirely, which matters more the more sites you add. It's usually the deciding factor between the two PaperCut products, and it's covered on the PaperCut page.

How print contracts are priced

There's no useful headline price for this, and anyone who gives you one before asking about your volumes is guessing. The cost of a print contract is built from a handful of things:

• The device itself, bought outright or financed over a term.
• A cost per page, usually split between mono and colour, which is where the service and consumables are actually paid for.
• Any minimum volume you commit to, whether or not you print it.
• Annual uplift clauses that raise the per-page rate over the term.
• Software licensing, if you're running print management.

Change any one of those and the total moves, which is why two quotes with the same monthly figure can be thousands apart over a full term. The cost check on our homepage adds up the first three from numbers you already have, in about a minute, without sending anything to us.

Start with what you're paying now

Whether you end up buying from us or not, the useful first step is the same: work out your real annual figure. Most businesses have never added the lease payment and the click charges together, because they arrive on separate invoices at different times from what can feel like two different companies.

How we make our money

We supply print, so if a review points to moving, we may quote for that work ourselves — and you should read what we tell you about your current costs with that in mind. Where we're not the right fit, we'll say so and, if you want, introduce you to someone who is. And if your existing deal is already fair, you'll be told that too. A review that only ever concludes “switch to us” isn't worth having.

Related

• How our contract review works — step by step, and what you get back.
• Printer contract renewal — what to do before your current agreement rolls over.
• Printers and copiers for hotels — guest printing, menus and overnight cover.
• Photocopiers and printing for schools — term-time volume, reprographics and quotas.
• Printing for law firms and professional services — matter recharging and bundles.
• Printing for dental and healthcare practices — patient data and device siting.
• PaperCut MF and Hive — print management quotes for one site or several.
• How photocopier leases actually work — where the money in a copier contract goes.
• 5 signs you're overpaying on your printer contract